We allow you to enable 256-bit connection SSL (Secure Sockets Layer) to secure your form. SSL is a protocol for providing secure communications on the Internet. SSL provides for the authentication and encryption of traffic between your browser and Internet servers.  According to our terms of service, you MUST enable SSL if you are collecting sensitive data on your form, such as credit card or social security or passport numbers.  Please note, we do not allow for the collection of end user Passwords on the forms for any purposes.

Tip: For more information on what is and isn't considered sensitive information, check out our Sensitive Information Help Guide!


Enable SSL on your Form:

  1. Go into your Form and click on the Settings tab.

  2. Scroll down to Security.

  3. Click Yes next to the Use SSL option.

Note: All new forms will have SSL enabled by default. You will need to contact Support in order to disable SSL.


SSL on Embedded Forms

We cannot enable SSL on your website, only on the form.  If you embed the form on your website, the form will be secure, but your web page will not show as secured unless you have your web host provider enable SSL on the page where the form is embedded.

Displaying the Formstack Secure Logo

To display the "Form secured by Formstack" logo on your form, first enable SSL on your form as explained above.  Then, click on the Build tab of your form, go to the options column on the left side of the page, scroll down to Form Extras, and click Security Log so that is reads 'ON'.

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