Security

Security and Privacy

In order for your form data to be secure, it must be encrypted at four points: When a user submits the form - this is done by having SSL activated on your form, which is done by default on all new forms. ...

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SSL

We allow you to enable 256-bit connection SSL (Secure Sockets Layer) to secure your form. SSL is a protocol for providing secure communications on the Internet. SSL provides for the authentication and encryptio...

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Data Encryption

You MUST enable data encryption if you are collecting sensitive data such as credit card or social security numbers and storing them in your Formstack database. If you do not do this, you are violating our term...

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PGP Email Encryption

Enabling PGP encrypts the Notification Email that is sent out from Formstack. You have to have the key to unencrypt the message. You MUST use PGP if you are e-mailing sensitive data to yourself. For more inform...

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Password Protecting Your Form

You can password protect your forms if you would like to prevent just anyone from accessing them. Only those with the password you set will be able to view, fill out, and submit the form. To do this go to Setti...

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Infographic: Securing Your Form

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Sensitive Data Help Guide

Guidelines for the Collection of Sensitive Data While Formstack does allow for the collection of sensitive data through our Forms when the proper security options are selected, many Users are unsure as to what...

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My Form is Violating the Terms of Service

If you were warned for a general violation of our terms of service, a data encryption warning, or a similar warning, we want to let you know how to fix this. These warnings are most often due to the collection ...

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Shared Accounts

What are Shared Accounts? Generally speaking, just that -- A Username & Password that is shared with more than one person. Currently, there is no limit to how many people can log in with the same Usernam...

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Preparing for a PCI Compliant Formstack

Formstack is becoming PCI compliant! This will allow you to collect and process payments in an even more secure way. In order to become PCI compliant, we will no longer allow full credit card numbers to be stor...

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