Formstack

Your Account

Signing Up

Payment Terms You can sign up for either a monthly or yearly plan. There are no signup fees and you aren't bound by a minimum contract or long-term commitment with any of our plans. You can cancel or down...

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Changing Billing Information

Formstack makes it quick and easy to edit the billing information on your account at any time. You can change your billing information by clicking here: Click the Profile tab in the top right corner of th...

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Changing the Login E-mail on Your Account

To change the e-mail address on your account, which is also your login name for you account, first log into your Formstack account. Then click on My Account > My Profile at the top right of the screen, and ...

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Upgrading or Downgrading

You can change your account plan at any time. To do so, log into you account as a User with Admin rights, click on the My Profile icon, select 'Billing' from the list of options presented, and then click 'Form...

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Canceling Your Account

To cancel your Formstack Account, click on your Profile (upper-right) > Billing > Form Plans. Scroll to the bottom, and you will see a button that says "Deactivate Account". When you choose this option, t...

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Printing Your Receipts

Although we email your receipt to you each month/year, you may need to print a PDF version of your receipt for your records. To find your receipts, go to My Profile > Billing at the top right of the screen w...

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New Users

The multi-user functionality was built specifically for teams who have multiple people logging in and making changes to forms and templates, using data, editing data, approving submissions, and utilizing all as...

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Removing Formstack Ads

When viewing your Formstack Forms you may notice that there is a badge at the bottom stating 'Powered by Formstack'. This is our Referral Badge and if someone signs up for a Formstack account through the link o...

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Folders/Sub-Accounts

The Folders/Sub-Account tool is a convenient way to store and organize your Forms. With this tool you can create any number of folders with meaningful names to help you and your fellow account users group and ...

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Notifications Center

The Notifications Center provides you with a quick view of notices pertaining to potential issues on your account. The notices in this menu are sent via email, however we also want to provide an in-app director...

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